mc77 Terms and Conditions

mc77 is an online casino and sports betting platform for users in Bangladesh. These Terms and Conditions ("Terms") apply to your use of the mc77 platform (website, app, and related services). By reading and agreeing to these Terms, you are entering into a binding agreement with us.

By creating an account on mc77 or using the platform, you confirm that you have fully read, understood, and accepted these Terms. If you do not agree with any part of these Terms, please refrain from using the platform.

mc77 reserves the right to amend these Terms at any time and for any reason. Continued use of the platform after any amendment takes effect will be considered acceptance of the updated Terms.

To open an account on mc77 and use our services, the following eligibility requirements must be met:

• You must be at least 21 (twenty-one) years of age.
• You must be a legal resident or citizen of Bangladesh.
• Each individual may operate only one account. mc77 reserves the right to close any additional accounts found to belong to the same person.
• All information provided at the time of registration must be accurate, complete, and up to date.
• Where applicable, the identity verification (KYC) process must be completed.

2.1 Identity Verification

mc77 may at any time request government-issued identification (National ID or passport) and proof of address to verify a user's identity. mc77 reserves the right to temporarily suspend account activity until the verification process is complete.

It is your responsibility to keep your mc77 account secure. Please follow the guidelines below:

• Do not share your login credentials (username and password) with anyone.
• Use a strong, hard-to-guess password and change it regularly.
• Always log out after using a public or shared computer.
• If you suspect any unauthorized access to your account, notify mc77 support immediately.

You are responsible for all activity carried out through your account, unless it is proven that a third party gained access by breaching mc77's security systems.

All financial transactions on mc77 are processed in Bangladeshi Taka (BDT / ৳). The payment methods currently supported on the platform are listed below:

4.1 Deposit Terms

• You may only deposit from a payment account registered in your own name.
• Funds sent from third-party accounts or anonymous sources will not be accepted and will be returned.
• Deposited amounts should appear in your mc77 wallet immediately — if there is a delay, please contact support.

4.2 Withdrawal Terms

• Withdrawals can only be made to the same payment method used for the deposit.
• Identity verification must be completed before a withdrawal request can be processed.
• Winnings earned from bonuses may only be withdrawn once the associated wagering requirements have been met.
• In cases of suspicious transactions, mc77 reserves the right to hold a withdrawal and conduct an investigation.

mc77 offers bonuses and promotional offers from time to time. Each offer has its own terms, which must be followed.

5.1 Welcome Bonus

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 25x, calculated on the bonus amount only (not the deposit amount). For example: ৳2,000 bonus × 25 = ৳50,000 must be wagered before winnings earned from the bonus can be withdrawn.

5.3 General Bonus Rules

• Each bonus offer must be used within a specified time limit; the bonus will be cancelled once it expires.
• Multiple bonuses cannot be active at the same time unless explicitly permitted.
• If bonus abuse is suspected, mc77 reserves the right to cancel the bonus and forfeit any associated winnings.
• Separate terms may also apply to cashback and rewards received under the VIP program.
• Bonus balance cannot be withdrawn directly — it becomes withdrawable only after wagering is complete.

The following rules apply to gaming and betting activity on the mc77 platform:

6.1 Gaming Rules

• Each game has its own rules, which can be found within the game interface.
• If a technical error causes an issue with a game result or bet, mc77 reserves the right to void that round.
• Any winnings obtained through software glitches or exploitation will be considered void.
• All games on mc77 are operated using fair play verification technology.

6.2 Sports Betting Rules

• A bet cannot be cancelled once confirmed, unless the event is cancelled or specific conditions are met.
• If an event is cancelled or abandoned, the stake for that bet will be refunded.
• Odds may change while placing a bet on a live match result — the odds at the time the bet is finally placed will apply.

6.3 VIP Program

mc77's VIP program has three tiers: Bronze, Silver, and Gold. Each tier includes a weekly cashback benefit — up to 0.3% for Bronze, up to 0.5% for Silver, and up to 0.8% for Gold. Advancement to a higher tier depends on your continued activity on the platform.

The following activities are strictly prohibited on the mc77 platform:

• Unauthorized access to or hacking of another user's account.
• Using bots, automated software, or artificial intelligence to place bets or play games.
• Operating multiple accounts for the purpose of abusing bonuses.
• Money laundering or conducting any illegal financial activity.
• Opening or operating an account using a false identity or a third party's information.
• Exploiting weaknesses or bugs in the game system to gain an unfair advantage.
• Reverse engineering, copying, or redistributing any part of the platform.
• Harassing, intimidating, or discriminating against other users.
• Operating an account on behalf of a minor or allowing a minor to access the platform.

All content on the mc77 platform — logos, trademarks, designs, text, graphics, software, game content, and other elements — is protected under the intellectual property rights of mc77 or its licensors.

• Reproducing, modifying, or distributing any content from the platform without written permission is strictly prohibited.
• Viewing and using mc77 content for personal, non-commercial purposes is permitted.
• Using the mc77 name or logo to conduct any misleading activity is not permitted.

mc77 accepts no liability in the following circumstances:

• If a game or bet is disrupted due to internet disconnection or technical issues.
• If loss occurs due to a problem with the user's own device or software.
• If a third-party service (payment gateway) is delayed or fails.
• Force majeure events (natural disasters, government restrictions, war, etc.).
• Loss resulting from the user's own negligence or breach of these Terms.

mc77 always strives to maintain uninterrupted service, but temporary disruptions may occur during maintenance or unforeseen circumstances. In such cases, mc77 will restore service as quickly as possible.

mc77 places the highest importance on responsible gaming. We believe gaming is a form of entertainment and should never be a source of financial stress or mental hardship.

• Only play with money you can afford to lose without it affecting your daily life.
• Do not treat gaming as a source of income — it is a form of entertainment.
• If you feel that gaming is having a negative impact on your life, take a break.
• mc77 is able to place temporary or permanent limits on an account at the user's request.

For more information on responsible gaming, visit our Responsible Gaming page.

mc77 may temporarily suspend or permanently close an account in the following circumstances:

• If any clause of these Terms is violated.
• If fraudulent or suspicious activity is detected.
• If identity verification fails or false information is provided.
• If there is suspicion of money laundering or any other illegal financial activity.
• If any action listed in the Prohibited Activities section is carried out.

11.1 Account Closure by the User

You may request to close your account at any time. If there are any pending withdrawals at the time of the request, the account will be closed after those are processed. Bonus balance will be forfeited.

The first step for any dispute or complaint regarding the use of mc77 services is to contact our customer support team.

12.1 Complaint Process

• Write out the complaint in detail and send it to [email protected].
• Attach relevant information (date, time, transaction ID, screenshots).
• The mc77 support team will review the complaint and take appropriate action.

12.2 Final Decision

mc77's decisions regarding game results, bonus settlements, and account-related matters will be considered final, unless clear evidence of a technical error is found.

mc77 places the highest importance on protecting your personal information. Our platform uses SSL encryption technology to keep all data secure. Full details on the collection, use, and protection of your personal information are provided on our separate Privacy Policy page.

By using the mc77 platform, you acknowledge that your information will be collected and processed in accordance with our privacy policy. We do not sell your personal information to third parties. However, necessary information may be shared with selected partners for legal obligations, fraud prevention, or service delivery.

If you have any questions or confusion about these terms and conditions, please contact us:

• Live Chat: Instant support in Bengali and English, 24/7.
• Email: [email protected]

The mc77 support team is ready to serve you 24 hours a day, seven days a week. For any complaints, suggestions, or technical issues, contact us directly through live chat — support is available in both Bengali and English.